Help Line

Toll Free Help Line No.


Dear Pensioners, the following points may be noted please:


  • Updated process of DLC submission via Jeevan Praman:

Sanctioning Authority


Disbursing Agency

‘SAMPANN- Department of Telecommunications’


CCA North(E)-II Circle (Dimapur)


  • Updation facility of Mobile No, e-mail id & present Address is now available in SAMPANN on the Pensioner’s Dashboard. User Manual is also available on SAMPANN website i.e. under the download section on homepage.



  • Option for Income Tax for FY 2023-24: Income Tax option exercising for Old Tax Regime may be intimated to this office through email id: by 31.08.2023 and investment/saving particulars may also be submitted through SAMPANN by 30.09.2023. Pensioners who do not exercise for Tax option will be assumed for New Tax Regime. 


  • The Nodal Officer for handling PG cases: Shri Subhas Saha, Accounts Officer.